privacy policy

1. GENERAL AND MANDATORY INFORMATION

1.1. Data Protection

We take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Privacy Policy.

Whenever you use our games, various personal data will be collected. According to Art. 4 No. 1 DSGVO, personal data encompasses all information relating to an identified or identifiable natural person, which includes, for example, names or identification numbers. This Privacy Policy explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

1.2. Information about the responsible party

The responsible party (referred to as the „controller” in the GDPR) is the natural person or legal entity that single handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

The controller according to data protection laws is:

Redcell Games Inc.

5090 Seon Cres.

Kelowna B.C.

Canada

2. COLLECTION AND USE OF YOUR DATA

2.1. Support requests

If you send support requests to us by email, via chat within the game or via messages within social media platforms, we collect and process the data from your request in order to be able to provide a response. For this purpose, it may also be necessary for you to provide us with information about your end device so that we can process the request and resolve any technical problems that may exist.

We collect this data in order to provide our app to you and to be able to process your request, Article 6(1)(b) GDPR.

You are not required to provide the above voluntary information. In particular, you are free to send the request to us under a pseudonym, without giving your real name.

3. PERMISSIONS

Our app uses the following permissions:

4. PSEUDONYMOUS USER PROFILE

For the needs-oriented design and statistical analysis of usage of our app, we collect pseudonymous data about how our apps are used, and we evaluate this data statistically. Specifically, we use third-party analytical tools in connection with our own Services. These partners process your data only at and according to our specific instructions and may use cookies and other tracking technologies to collect information about your use of our Apps. This collected information includes, but is not limited to installation data, in-app events, un-installation, A/B test segments, language, platform, device type, operating system version, app version, screen resolution, date and time, device IDs such as advertising IDs and IDFA and usage information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests and better understand your activity on our Services.

We collect this data on the basis of a legitimate interest in needs-oriented design, for statistical evaluation, efficient marketing of our app, and the fact that your legitimate interests do not prevail under Article 6(1)(f) GDPR.

5. ADVERTISING NETWORKS

We use the following advertising networks in order to be able to integrate advertising within our free-of-charge apps. These collect the data described below for the purpose of providing personalized advertising:

You can object to the use of personalized advertising by making the following settings depending on your device type: On iPhone or iPad, first open “Settings,” tap on “Privacy,” and open “Advertising.” Here you can enable “Limit Ad Tracking.” If you use devices with Android and Google Play Services, first open “Google Settings,” tap on “Advertising,” then open “Disable interest-related ads,” then tap on “OK.”

Use of the aforementioned advertising networks and the transmission of the data mentioned is based on our legitimate interest in recouping our investments for operation of our app through advertising and the fact that your justified interests are not overriding, Article 6(1)(f) GDPR.

6. CHANGES OF PURPOSE

Your personal data is only processed for purposes other than those described is only done if a legal provision allows this or you have granted your consent to the changed purpose of data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will notify you regarding those other purposes before further processing, and we will provide you with all other information relevant to this.

7. AUTOMATED INDIVIDUAL DECISIONS OR PROFILING MEASURES

We do not use automated processing for making decisions or profiling.

8. DISCLOSURE OF DATA

As a matter of principle, your personal data will not be disclosed to others without your explicit prior consent, except in the following circumstances:

• If needed to investigate unlawful use of our services or to prosecute a criminal offense, personal data can be forwarded to law enforcement agencies and, if appropriate, to any victims. However, this only happens if there are concrete clues pointing to unlawful behavior. Disclosure may likewise occur for the purpose of enforcing terms of use or other agreements. In addition, we are also required by law to disclose information to certain government agencies upon request, namely to law enforcement, to government agencies prosecuting misdemeanors punishable by fines, and to tax authorities. Such data are disclosed by virtue of our legitimate interest in combating abuse, for prosecuting criminal offenses and for securing, asserting and enforcing claims, and because your rights and your interest in the protection of your personal data do not prevail pursuant to Article 6(1)(f) GDPR. If we are legally required to disclose data, the disclosure occurs on the basis of Article 6(1)(c) GDPR.

• To provide our services, we outsource work to outside companies under contract and to service providers (“processors”). In such cases, personal data will be transferred to such processors to allow further processing to take place. These processors are carefully selected and regularly reviewed by us to ensure your privacy. Processors may only use data for the purposes specified by us. Moreover, processors are contractually bound to process your data only in accordance with this data protection policy and with German data protection laws. Transfer of data to processors is based on Article 28(1) GDPR. Alternatively, transfer can be warranted on grounds of our legitimate interest in the economic and technical benefits of using specialized processors, and due to the fact that your rights and interests in protecting your personal data do not prevail under Article 6(1)(f) GDPR.

• We also process data in countries outside the European Economic Area (“EEA”).For the US, the European Commission resolved by decision of July 12, 2016 that under the rules for the EU-U.S. Privacy Shield an adequate degree of data protection exists (adequacy decision, Article 45 GDPR). Additional information – including information about certification of our service providers – is available at https://www.privacyshield.gov.In order to ensure protection of your personal privacy rights within these data transfers, we employ the standard agreement clauses of the EU Commission in accordance with Article 46(2)(c) GDPR for the development of contractual relations with third countries. These are available at http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:039:0005:0018:DE:PDF, alternatively you can also request these documents from us by using the contact options specified below.

• As our business evolves, Redcell Games Inc. may undergo organizational changes such as adoption of a new legal form or the establishment, purchase, or sale of subsidiaries and divisions or components of companies. Whenever such changes take place, customer information for each business unit is transferred together with the business unit. Each time personal information is disclosed to third parties as described above, we will ensure that the disclosure complies with this Privacy Policy and with applicable data protection laws. Transfer of data to processors is based on Article 28(1) GDPR. Alternatively, transfer can be warranted on grounds of our legitimate interest in the economic and technical benefits of using specialized processors, and due to the fact that your rights and interests in protecting your personal data do not prevail under Article 6(1)(f) GDPR.

9. DELETION OF YOUR DATA

We will delete or anonymize your personal information as soon as it is no longer needed for the purposes for which we collected or used it in accordance with the preceding paragraphs. As a rule, we store your personal data as long as you use the site or for the term of any applicable contract, unless the data must be kept longer for legal reasons, for criminal prosecution, or to secure, assert, or enforce legal claims.

If data must be kept for legal reasons, it is blocked. The data is then no longer available for further use.

10. AGE LIMITS

To use our services you must confirm full legal capacity or, in case of restricted legal capacity, obtain the consent of your legal guardian. We do not knowingly collect or ask for personal information from children. In case you can’t confirm full legal capacity, please do not send us any data about yourself, including name, address or email address. If we learn that we have collected personal data of a child, we will delete these as soon as possible. If you think that we might have data from a child, please contact us at support@redcellgames.com.

11. YOUR RIGHTS AS A DATA SUBJECT

11.1. Right to information

You are entitled at any time, upon request, to obtain information from us about your personal data within the scope of Article 15 GDPR. To request such information you may submit an application by mail or by email to the address given above.

11.2. Right to rectification of inaccurate data

You have the right to demand that we correct forthwith any inaccurate personal data concerning you. For this purpose, please use the contact addresses listed above.

11.3. Right to deletion

Under the conditions described in Article 17 GDPR, you have the right to demand the deletion of your personal data. In particular, you are entitled to demand deletion if the personal data is no longer needed for the purposes for which it was collected or otherwise processed, if it is no longer needed, if it was unlawfully processed, if an objection has been submitted or if deletion is mandatory under EU law or under the law of a Member State to which we are subject. For the period of data storage, please also see Section 10 of this Privacy Policy. To assert the aforesaid right, please use the contact addresses listed above.

11.4. Right to restriction of processing

You have the right to demand that we restrict processing in accordance with Article 18 GDPR. This right applies especially if we are not in agreement with the user concerning the accuracy of any personal data. The right persists for the time required to verify its accuracy. In addition such right applies in the following cases: if the user is entitled to demand deletion but instead demands restricted processing; if the data is no longer required for the purposes we are pursuing, but the user needs them in order to assert, exercise or defend legal claims; and if an objection has been raised but its successful exercise is still disputed between us and the user. To assert the aforesaid right, please use the contact addresses listed above.

11.5. Right to data portability

You have the right to demand from us whatever personal information you may have given us. Pursuant to Article 20 GDPR, at your request we must provide you with such information in a structured, commonly used and machine-readable format. To assert the aforesaid right, please use the contact addresses listed above.

11.6 Right to object

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy, if necessary, in compliance with the applicable data protection regulations. This way, we can adapt it to the current legal requirements and take changes in our services into account, e.g. when introducing new services. The most current version always applies to your visit.

The current version of this Privacy Policy is always available at https://redcellgames.com/privacy-policy

Last updated: May 19 2022